Privacy Policy

Last updated: March 3, 2026

Evolviax Inc. ("Evolviax", "we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile applications, website, and eSIM connectivity services (collectively, the "Services").

1. Information We Collect

We may collect the following types of information when you use our Services:

Account Information: When you create an account, we collect your name, email address, and password. You may optionally provide a phone number.

Payment Information: When you purchase a data plan, we collect billing details necessary to process your payment. Payment card information is processed by our third-party payment processors (such as Stripe) and is not stored on our servers.

Device Information: We collect device identifiers (such as EID) necessary to provision and activate eSIM profiles on your device, as well as device model and operating system version for compatibility and troubleshooting purposes.

Usage Data: We collect data usage information associated with your eSIM profiles to provide you with usage monitoring, alerts, and account management features.

Technical Data: We may collect IP addresses, browser type, and access timestamps for security, analytics, and service improvement purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our eSIM connectivity services
• Process transactions and manage your account
• Provision, activate, and manage eSIM profiles on your device
• Monitor data usage and send usage-related notifications
• Communicate with you regarding your account, support requests, and service updates
• Detect and prevent fraud, abuse, and security incidents
• Comply with applicable legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Telecommunications Partners: We share device identifiers and provisioning data with our telecom partners to activate and manage eSIM profiles and data plans.
• Payment Processors: We share necessary billing information with payment processors to complete transactions.
• Service Providers: We may engage third-party service providers who assist us in operating our Services, subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain certain information as required by law or for legitimate business purposes such as resolving disputes and enforcing our agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure access controls, and regular security assessments. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Request a portable copy of your data

To exercise any of these rights, please contact us at dev@evolviax.ca.

7. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Canada, where our servers and operations are located. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Evolviax Inc.
Oakville, Ontario, Canada
Email: dev@evolviax.ca